Frequently Asked Questions

Our Products

Is the recycled content in your products certified by a third party?

Our products are certified by UL, a third-party organization which tests and verifies claims of recycled content and landfill waste diversion.

Will I receive LEED credits for purchasing Zing Products?

Yes, All Zing Products support LEED Certification in the following categories:

Existing Building Operations & Maintenance Materials & Resources: 1.1-1.3 Sustainable Purchasing: Ongoing Consumables

2.1-2.2 Sustainable Purchasing: Durable Goods

New Construction:

4.1-4.2 Material Resource Credits: Recycled Content

Commercial Interiors:

Materials Resources credits 4.0 Recycled Content and 6.0 Rapidly Renewable Materials

I need special locks or signs for an upcoming project. Are custom orders possible?

Yes, custom configurations are available. You can email your request to



How soon can I expect my order to ship?

Stock items can generally be expected to ship with 3-7 business days.

Are there expedited shipping options available?

Yes, we offer special expedited shipping options, including UPS three-day select, 2nd Day Air, and Next Day Air.

Do you offer tracking information?

Yes, tracking information becomes available after the order ships.



Who can I contact if I have any questions?

Questions can be directed to